Shipping policy
A12 Athletics Shipping Policy
Shipping Locations
A12 Athletics currently ships within the United States only.
Order Processing
Orders placed before 1:00 PM (CT) are typically processed the same business day.
Orders placed after this time or on weekends and holidays will be processed the next business day.
Processing time does not include shipping transit time.
Shipping Methods & Rates
Shipping options and rates are calculated at checkout based on carrier pricing and delivery location.
We currently ship using UPS and USPS. Carrier options may change or expand based on availability and service performance.
Tracking Information
All orders include automatic tracking, which will be sent once your order ships.
Please allow up to 24 hours for tracking information to update after shipment confirmation.
Carrier Responsibility & Delays
Once an order has been fulfilled and shipped, it is in the hands of the carrier.
A12 Athletics is not responsible for carrier issues such as:
- Shipping delays
- Lost or stolen packages
- Carrier service disruptions
If a package is delayed or marked as delivered but not received, we recommend contacting the carrier directly using the provided tracking information. We are happy to assist with locating shipments when possible.
Incorrect or Incomplete Addresses
Customers are responsible for providing accurate shipping information at checkout.
A12 Athletics is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If a package is returned due to an address error, reshipment costs are the responsibility of the customer.
Preorders
Preorder items are clearly labeled at the time of purchase.
- Estimated ship dates are listed on the product page
- Preorder items ship once available
- If an order includes preorder and in-stock items, shipments may be separated
All preorder ship dates are estimates and subject to change.
Questions
For shipping-related questions, contact:
A12 Athletics
Email: shopa12athletics(at)gmail.com
